Policy Library
Search every published policy, procedure, guideline and form by title, keyword, legislation or content.
13 documents
Child Safety Policy
POL-CS-001 · v1.0
Our commitment to child safety, and the standards every staff member, mentor, volunteer and host farm must meet.
Key issues this document covers
- Zero tolerance of harm, abuse or grooming of children
- Screening, Blue Card and supervision requirements for adults
- How concerns and disclosures must be reported and escalated
- Safe use of photos, media and online contact with minors
Complaint and Concern Form
FRM-COM-001 · v1.0
Raise a concern or formal complaint about any part of our programs, staff, host farms or partners.
Key issues this document covers
- Who is raising the concern and how to reach them
- What the concern is about and when it happened
- What outcome is being sought
- Consent to share details with those involved
Complaints Handling Procedure
PRO-COM-001 · v1.0
How to raise a concern or complaint, and how we acknowledge, investigate and resolve it.
Key issues this document covers
- How to raise a complaint or concern
- Acknowledgement and response timeframes
- Investigation, resolution and record-keeping steps
- Escalation and external review options
Cookies and Website Tracking Notice
NOT-DIG-001 · v1.0
What cookies and analytics we use on this website, why we use them, and how you can control them.
Key issues this document covers
- Which cookies and tracking the website uses
- Analytics and performance measurement
- How to control or refuse cookies in your browser
- What we never do with tracking data
Farm Safety Policy
POL-FS-001 · v1.0
Safety standards for every visit to a partner farm, including supervision, equipment, animals and emergency response.
Key issues this document covers
- Risk assessment before any farm activity
- Verified public liability insurance before hosting visitors
- Supervision ratios, footwear, PPE and animal-handling rules
- Incident reporting and emergency response on-property
Incident and Injury Report Form
FRM-FS-001 · v1.0
Used by staff, mentors and host farms to record any injury, near miss or safety incident during a session.
Key issues this document covers
- What happened, where and when
- People involved, injuries and treatment given
- Immediate actions and notifications made
- Follow-up, review and prevention steps
Modern Slavery Statement
STA-LEG-001 · v1.0
Our position on modern slavery risk in our operations and supply chain, and the steps we take to address it.
Key issues this document covers
- Our position on modern slavery and forced labour
- Risk areas in our supply and partner network
- Due diligence expected of farms, suppliers and contractors
- How suspected exploitation is reported and acted on
Parent and Guardian Consent Form
FRM-CS-001 · v1.0
Consent for a participant under 18 to take part in Academy programs and farm activities, including medical and media consent.
Key issues this document covers
- Guardian identity and contact details
- Consent for participation, travel and activities
- Medical, dietary and accessibility information
- Media and photography permissions
Privacy Policy
POL-PRI-001 · v1.0
How we collect, use, store and disclose personal information, and how you can access or correct it.
Key issues this document covers
- What personal and health information we collect and why
- Extra protections for information about minors
- How records are stored, shared and retained
- How to access, correct or complain about your information
Terms of Engagement
POL-GOV-001 · v1.0
The core agreement that governs participation in Land & Legacy Academy programs, farm visits and partnerships.
Key issues this document covers
- What families, schools, farms and sponsors can expect from us
- Each party's responsibilities while engaged with the program
- Electronic acceptance is required before services begin
- How engagement can be paused, ended or escalated
Volunteer Handbook
HB-VOL-001 · v1.0
What volunteers need to know before, during and after a session — screening, conduct, safety and support.
Key issues this document covers
- Volunteer onboarding, induction and screening
- Code of conduct and child-safe expectations
- Supervision, safety and reporting duties
- Support, recognition and ending a volunteer role
Whistleblower Disclosure Form
FRM-LEG-001 · v1.0
Confidentially disclose serious wrongdoing, with the option to remain anonymous.
Key issues this document covers
- What is being disclosed and who is involved
- Whether the discloser wishes to remain anonymous
- Any supporting evidence available
- How the discloser will be updated and protected
Whistleblower Policy
POL-LEG-002 · v1.0
How to report serious wrongdoing confidentially, and the protections available to anyone who does.
Key issues this document covers
- Who may make a protected disclosure and about what
- Confidentiality and protection from retaliation
- How to raise a concern, including anonymously
- How disclosures are investigated and reported